Ultimate Washer Technical Support

Technical Support

If you have looked through all the tips provided above and still have trouble, we can assist over the telephone*. This support applies to what we do not have in our current line. We will not charge for support on items we sell.

Technical Support Guidelines:

• Tech support is a billable charge at rate of $75/ hour
• Minimum charge for starting a tech support call is 30 minutes.
• After the first hour, the charges will be billed in 15 minute increments.
• If call results in a purchase, a credit for the call can be applied up to the value of the item. ( for example, if customer is using one hour of tech support at rate of $75/ hour and purchases an item more than $75 then the call is refunded completely. If the purchase is for $50, then the credit for the tech support is $50 instead).
• Tech support call back will be within 24 hours of placing order for support.

What We Can Support:

• Pressure washers up to 7000 PSI
• Pressure washer parts and accessories
• Sewer jetting machines and accessories

MODEL	DESCRIPTION	PRICE
UW-TECH	One Hour Tech Support Fee	$75.00