If after you purchase any product from Ultimate Washer, at any time within 30 days, you feel that, for any reason, it fails to live up to your expectations, return it to us and we will immediately refund your money. The following conditions apply.
If your shipment contains a defective product or we sent you the wrong product:
There are two options available to handle returns in these cases:
Exchanges:
Ordered the wrong product? If you request a replacement, we will ship it after we receive and process your returned product. If you need a replacement right away, we suggest you request a credit (rather than a replacement), when you obtain your RMA number. Then, place a new order. The new order will be shipped as soon as we have the product available and a credit will be applied approximately 7-10 days after we receive the product(s) you are returning in their original condition within 30 days. Damaged items will not be refunded if they are in non reusable conditions. We recommend you insure your package.
“We never rent or sell our customers' data to anyone. All information held is strictly confidential.”
This is the web site of ultimatewasher.com.
Our postal address is:
6701 Garden Rd, Unit 3
Riviera Beach, FL 33404
Toll Free 866-858-4982 We can be reached via e-mail at info@ultimatewasher.com
For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name / IP address, but not the e-mail address (where possible).
We collect only the domain name/ IP address, but not the e-mail address of visitors to our Web page, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used to improve the contents of our web page and to protect & validate your order; not shared with other organizations for commercial purposes.
With respect to cookies: We set one cookie to help our log analysis program accurately reflect user sessions. We use Urchin's UTM for our log analysis. No personal information is contained within this cookie.
We do not normally send promotional e-mail to our customers. We have an opt in list for our customers and only send promotional mail to those who have opted in. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above e-mail address.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
We do not normally share your information with any outside organizations. We have no agreements to share this information and cannot imagine a situation where we would begin sharing this with anyone outside this organization.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies. We do, however, advertise on Google AdWords, Yahoo! Advertising, and Microsoft adCenter. These companies may set a cookie on your computer when you click on one of our ads. This allows us to determine if the ad is effective or not.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Upon reasonable request we can provide site visitors with access to information that we have collected and that we maintain about them. Consumers can have this information corrected by sending us e-mail at the above address.
With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server.
If you feel that this site is not following its stated information policy, you may contact us at the above address or phone number.